Return policy

Return policy of Long Thanh Kien Co., Ltd

  • Long Thanh Kien Co., Ltd. commits that all products provided on the website https:… are genuine and enjoy full warranty policies of the company or importer. At the same time, the product that customers receive must be intact and function well according to the description on the website.
  • If the product you receive is not the same as promised or is not the correct product you chose, please notify our company as soon as possible so we can return it or assist in processing it as quickly as possible. .

Return regulations

  • Products you return must be quality tested before receiving.
  • Products accepted for return are products that are defective due to the manufacturer or products that are damaged during transportation. Do not accept defective products used by customers.
  • The product must have a complete invoice or purchase voucher attached with a serial number that matches the serial number on the invoice or purchase voucher.
  • Invoices or vouchers must be intact, with no traces of repair, erasure, etc.

The product is still valid for return.